Last updated: 17 April 2026
This policy explains how Data Solutionz Limited, trading as WholesaleGrid (“WholesaleGrid”, “we”, “us”), collects, uses, and protects personal data when you use our marketplace at wholesalegrid.co.uk. Data Solutionz Limited is a company registered in England and Wales. It applies to suppliers, retailers, and visitors to the site.
We are the data controller for the personal data described below. You can contact us at any time at hello@wholesalegrid.co.uk.
We collect the following categories of personal data:
We do not currently process payment card data. If and when payments are handled on the platform, this policy will be updated to describe the payment processor and the data involved.
Under UK GDPR, every use of personal data must rely on a lawful basis. The table below summarises what we do and why.
Lawful basis: Performance of a contract (UK GDPR Art. 6(1)(b))
Creating your account, listing products, processing quotes and orders, exchanging messages, and providing customer support.
Lawful basis: Legitimate interests (UK GDPR Art. 6(1)(f))
Preventing fraud, abuse, and unauthorised access; diagnosing errors; maintaining reliability and performance.
Lawful basis: Legitimate interests (UK GDPR Art. 6(1)(f))
Processing your queries through our AI provider to return relevant products and assistant responses. Queries are not used to train external models.
Lawful basis: Performance of a contract (UK GDPR Art. 6(1)(b))
Sign-up confirmations, password resets, quote and order notifications, support ticket updates.
Lawful basis: Consent (UK GDPR Art. 6(1)(a))
Only if you have opted in. You can withdraw consent at any time using the unsubscribe link in any email.
Lawful basis: Legal obligation (UK GDPR Art. 6(1)(c))
Retaining transaction and tax records for the periods required by UK law.
We do not sell your personal data. We share it with service providers (“processors”) who help us operate the marketplace. Each processor is bound by a data processing agreement that restricts what they can do with your data.
| Provider | Role | Region |
|---|---|---|
| Supabase | Database, authentication, and file storage | EU / US |
| Vercel | Website hosting and content delivery | US (global edge) |
| Resend | Transactional and marketing email delivery | US |
| Sentry | Error monitoring and diagnostics | US |
| Anthropic | AI search and chatbot processing (Claude models) | US |
We may also disclose personal data where required by law, court order, or to protect our rights, property, or safety, or that of our users or others.
Some of our processors are based outside the UK. Where that is the case, transfers are protected by the UK International Data Transfer Agreement, the EU Standard Contractual Clauses with the UK addendum, or an equivalent safeguard recognised under UK data protection law.
We use a small number of cookies and similar technologies:
We do not use advertising cookies, third-party analytics tracking pixels, or cross-site behavioural tracking.
We keep personal data only as long as we need it for the purposes above.
Under UK GDPR, you have the following rights in relation to your personal data:
Request a copy of the personal data we hold about you.
Ask us to correct data that is inaccurate or incomplete.
Ask us to delete your data where we no longer need it or you withdraw consent (the 'right to be forgotten').
Ask us to pause processing in certain circumstances.
Request your data in a structured, machine-readable format.
Object to processing based on our legitimate interests, including direct marketing.
Withdraw any consent you have given us, at any time.
To exercise any of these rights, email hello@wholesalegrid.co.uk. We will respond within one month.
If you are unhappy with how we handle your data, you have the right to complain to the UK Information Commissioner’s Office (ICO) at ico.org.uk/make-a-complaint.
We use industry-standard technical and organisational measures to protect your data, including encrypted connections (HTTPS/TLS), hashed passwords, role-based access to production systems, and regular backups. No online service can be completely secure; if we become aware of a breach affecting your data, we will notify you and the ICO where required.
WholesaleGrid is a business-to-business platform intended for use by adults acting on behalf of a business. We do not knowingly collect personal data from children under 18.
We may update this policy from time to time. When we make material changes we will notify registered users by email and update the “Last updated” date at the top of this page.
For any questions about this policy, or to exercise your data protection rights, contact us at hello@wholesalegrid.co.uk.